You can return any item you’ve purchased directly from www.xeros.com.au as long as it is unworn, unwashed, and in the original packaging with tags attached. This may be returned for a refund or exchange for any reason within 30 days from the ship date.
Shoes and sandals that have been worn outside do not qualify for exchange or return.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.